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If you couldn't change your password this way, see Reset your Microsoft account password. I'd love to contact support somehow but this seems impossible without logging into my account. I am logged in on my PC but it asks for my password to do anything useful which I don't recall. You must be a password administrator to perform these steps. Check out all of our small business content on Small business help & learning. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical suppor


Even with properly configured email protocols, synchronization failures across multiple devices create significant productivity disruptions that require systematic diagnostic approaches. You'll encounter Calendar Conflicts when different devices maintain separate event databases, causing missed appointments and scheduling errors. Contact Duplication emerges when address books merge incorrectly, creating office 365 support and fixes multiple entries for single contact

If nothing worked and still your Outlook is not opening a loading profile, you can try to office 365 support and fixes create a fresh profile. And if you have no idea about this, here is what you need to do. Let us know what things to be followed when Outlook is not opening the loading profile and you have to come out of this trouble.


Once you have completed the steps to fix Outlook sync errors, office 365 support and fixes kindly check if the error has been fixed or not. Regardless of their mailbox size, Microsoft set a default OST size for a reason, while it can be changed, that doesn’t mean it should. When synchronization issues occur in Microsoft Outlook or in Microsoft Outlook Web App (formerly Outlook Web Access), you may experience the following symptoms. After these instructions, ensure the sync settings are correct and check everything is working well. There can be several reasons for the Outlook synchronization error. Before we know the solutions, we will understand a few common causes of the Outlook sync proble

Run Wondershare Repairit for Email and click the "Select File" option to add the corrupted PST files. If you tried the above method and found no results, here is the other fix you can attempt. This fix simply tells you to get the compatibility preferences disabled on your Outlook. Read this blog to know about common reasons behind PST file corruption and methods to repair Outlook 2019, 2016, 2013, 2010 & 2007 PST file.

Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue. Follow the steps below to disable Outlook’s compatibility mode. Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Outlook won’t work correctly and will not be able to load the profile screen if its files are corrupted.


Here, we will discuss the five manual methods to fix sync issues in Outlook or OWA. Before finding solutions, we suggest that users check their internet connection. Sometimes, Outlook sync issues can arise because of poor internet connection. If you are still facing this issue, kindly follow the solutions below to fix the sync issues in Outlook. If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool. This software allows users to process numerous OST files at once without any size limitation

After performing the method start Outlook again to check if the method has worked and eliminated the error. If still you are finding your profile on Outlook not loading, you can try this method. This tool easily fixes the problem and is purely safe to use.


It scans your local copy of the .ost file and your mailbox on an Exchange Server. The tool compares items and folders in the file and in your mailbox and tries to reconcile synchronization differences between the files and the mailbox. The OST Integrity Check Tool does not change your mailbox on the Exchange Server. The tool records any differences in a scan log so that you can see what differences the tool found and resolved. The scan log also identifies any situations that the tool could not resolve and that you must fix manuall

So, make sure you turn off the hardware acceleration option in Outlook. Another thing that can help you in resolving the Outlook 365 not opening loading profile issue is to turn off the add-ins in Safe Mode. One of the things that can help you get rid of the "Outlook stuck on loading file" office 365 support and fixes problem is to launch Outlook as an administrator.